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OBA FA Report For screw missing on GEM Card Report By: Nuova Engineer Team Report date: 2010/07/09 Executive Summary CAR Type : Internal analysis report Customer : OBA Issue Class (Hot/Warm/Cold) : Warm Brief Problem Description : CISCO Nuova, screw missing on Astiorial BU : SAVTG Product Family : SAVTG Nuova Product Part# Affected : Nuova GEM Card Component Part# Affected : Screw Affected S/N : JAF1427DNRM Failure Rate : 2/6652=0.03% Date Issue Opened : 2010/07/09 Trigger Base on : Daily OBA report via emails Alert/Line-Stop/Issue initiator (Cisco) : N/A Site Alert/Line-Stop/Issue coordinator (CM) : NA D1. RESPONSE TEAM FORMATION Nuova project : Name/Designation/Email Address Andy Fang QE Andy Fang@J Li Yi Li QET LiYi Li@J Joe Zhou Line Mgr Joe Zhou@J Allen Lin Line Sup Allen_Lin@J Alvin ME Alvin Roxas@J Lim Hock Sin PM HockSin Lim@J D2. PROBLEM DESCRIPTION When: 07/09 Who :Nuova OBA What: 1 pc screw missing inside the chassis on Astoria was detected. Below are the detail descriptions: BU: SAVBU Model: Astoria /68-3601-05 SN: JAF1428BNEP Screw P/N: 51-0557-01 Screw Supplier: PENCOM Screw description: PL2409 REV A, Usage: 8 pcs / board D3. CONTAINMENT ACTIONS No defect was found after screening 26 pcs Astoria in WIP and warehouse. PIC: Allen Lin Due date: 2010/07/09 Status: Done 2. Sent out quality alert to warn relative people to be wared. PIC: Andy Due date: 2010/07/09 Status: Done D4. ROOT CAUSE ANALYSIS 1. No rework history on the OBA rejected board in MES. D4. ROOT CAUSE ANALYSIS 2. Process review operator forget to drive in the screw D4. ROOT CAUSE ANALYSIS 3. FNI do not inspect the back of the board . The surface is in the back side D4.
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