MCTS Guide to Microsoft Windows 7.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Remote Assistance Allows a user to send an invitation to a remote user using instant messaging or e-mail Invites them to remotely connect to the local computer They can establish a secure remote connection to view what is happening on the desktop Local user can electronically chat with the person providing remote assistance Remote user can optionally be granted complete keyboard and mouse control During the remote assistance session MCTS Guide to Microsoft Windows 7 * Remote Assistance (contd.)