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Performance Measure Congruity and Diversity in Multi-Task Principal/Agent Relations
Author(s): Gerald A. Feltham and Jim Xie
Reviewed work(s):
Source: The Accounting Review, Vol. 69, No. 3 (Jul., 1994), pp. 429-453
Published by: American Accounting Association
Stable URL: /stable/248233 .
Accessed: 26/09/2012 20:47
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Accounting Review.
The Accounting Review
Vol. 69, No. 3
July 1994
pp. 429-453
Performance Measure Congruity
and Diversity in Multi-Task
Principal/Agent Relations
Gerald A. Feltham
University of British Columbia
Jim Xie
University of Alberta
SYNOPSIS AND INTRODUCTION: Accounting numbers are frequently used in
evaluating management performance, and performance evaluation is an important
ingredient in motivating managers. Three significant factors generally create difficul-
ties in developing performance measures for a given manager. First, the actions and
strategies implemented by the manager are not observable directly, so the manager
cannot be compensated directly for his input into the firm. Second, the full conse-
quences of the managers actions are not observable, in large part because the
impact of those actions extend beyond his subunit of the firm and beyond his time
as managerof that subunit. Third, uncontrollable events influence the consequences
that are observed.
The agency theory literature has explored extensively the implications of the
nonobserva
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