Unit2TelephoneConversation演示文稿.pptVIP

Learning Objectives Listening and Speaking Listen and Practice Act Out Reading Text Exercises Practical Writing Supplementary Reading;Learning Objectives ;Making Use of the Telephone in the Office;Polish up on Your Telephone Techniques 1. Set up a speed dialing system on your telephone. 2. Always have a pen and paper next to your telephone to take down notes. ;[1] It is important that you polish up on your telephone techniques.提高你的电话技能很重要。 1)“on”： 在某方面。 2) It is important that….其中 “that” 引导的是主语从句, 谓语是”should polish up”，should 被省略 3) polish :V. make (a surface) shine Eg:polish my shoes polish up：improve by practicing (通过锻炼提高); e.g. Ill have to polish up my Spanish before I go to Spain this summer.?;transfer: v. to move from one place, school, job etc to another转移,调转 e.g. He was soon transferred to another post.? 他很快被调职。 He intends to transfer the property to his son.? 他打算把财产转让给儿子。;[2] No more fumbling for a phone or extension number. 不再为一个电话号码或分机号码而手忙脚乱。 祈使句，类似的句子如 “No smoking.” ;update: v. to add the most recent information to something更新,补充最新资料 e.g. The data should be updated once a week.? 这些数据应该每星期更新一次。 The feedback from the computer enables us to update the program.? 计算机的反馈能使我们更新程序. ;II.Telephone Etiquette;proceeding: n. an event or a series of things that happen进行,行动 e.g. the entire course of a judicial proceeding 诉讼程序/司法程序的全过程 What is the best way of proceeding?? 最好采取什麽方式继续下去?;courteous: [k?:tj?s] adj. polite and showing respect for other people有礼貌的 courteous driving:文明行车 e.g. It was courteous of him to help the old lady with her bundles.? 他很有礼貌地帮助那个老太太扛包裹。 You ought to be courteous at all times.? 你应当时时刻刻注意礼节。;III. Always try to Pick up the phone within the First Few Rings;as to:就...而论(至于,说到) e.g. We left for the station so early as to catch the first train.? 我们很早就动身去车站以便赶上头班火车。 ;appropriate: adj. correct or suitable for a particular time, situation, or purpo