OperationalExcellenceOrganizationalAgility.ppt

Operational Excellence Organizational Agility;Lecture 9: ;Lecture 9: ;Lecture 9: ;Lecture 9: ;“To grow, our companies have to become much more flexible, much lighter on their feet. You can’t be light on your feet if you’re carrying a lot of baggage.”Christian Koffman, Worldwide Chairman of the Consumer Personal Care Group, Johnson Johnson;Operational Excellence Organizational Agility: The Fourth Pillar of Strategic High Performance…;OE As a High-Value Competency: Five Critical Issues ;Operational Excellence Is Defined As…;System Process – Definitions;Many Factors Influence Operational Excellence…;OE: Cases in Point…;OPERATIONAL EXCELLENCE;Benchmarking in OE: A Critical Element;Intra-Company Benchmarks;Intra-Industry Benchmarks;Cross-Industry Benchmarks;Benchmarking: An Overview – Summarized;The Limitations of Benchmarking;Creating Operational Excellence;Designing for Economic Strategic Value;Designing for Value, cont’d;Designing for Multiple Domains;Process Designs and Operations: Overview;Process Design: The Selection Process Criteria;OE Outsourcing;Outsourcing Decision-Making;Outsourcing Processes and Procedures;Approaching Outsourcing;Designing for Flawless Execution;Designing for Adaptability;Designing for Sustainability;OE and Organizational Agility;Organizational Agility: Observations;Creating Organizational Agility;Five Core Processes of Shared Services;OE… Summarized