Promotion vow of silence.doc

Promotion vow of silence Customers to the mall to buy mobile phones, from the view, compared to the purchase is rational to the emotional shift in this transition process, the shopping guide of the guide played a very important role, the customer may be because the word shopping guide, and buy this phone, shopping guide may also be because of the word, do not buy this phone, so in today’s competitive mall, shopping guide what to say, how to say, it is very important. So, today we have to discuss, the shopping malls in some “forbidden language.” 1. “You what’s not?” The reason why this sentence came in first, partly because there are too many shopping guide does have said so, on the other hand because of the hassle of this sentence is also the largest. Shopping guide to ask the customer this sentence, Most of the functions in the shopping guide are all told, and activities that the price, but customers are not paying money to ask the meaning of the case. I asked the shopping guide are Why do you ask, most of the shopping guide told me, They want to know why customers hesitated, and then explain the answer according to the customer. there is a small part of me, it is not what can be talked about, but can not speak, so can only ask of clients. That sentence after listening to the customer What words would react? According shopping guide said that most customers will find some reason they think bad, and some customers do not speak. Of course, to find reasons, and had customers into the store on the shopping guide before there is the psychological preparedness, is with a magnifying glass into the store, customers are afraid to spend money, afraid to buy a bad product, afraid to let customers say ... ... shopping guide What is not satisfied with that, it would say, and are not satisfied with the price, worth so much money, not satisfied with the brand, never heard of this brand (may have heard by now, but people do not use, do not worry quality, as well as the ap