Research on Module Selection Method Based on the Integration of Kano Module with QFD Method 外文参考文献.docVIP

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Research on Module Selection Method Based on the Integration of Kano Module with QFD Method 外文参考文献.doc

Research on Module Selection Method Based on the Integration of Kano Module with QFD Method 外文参考文献

Journal of Service Science and Management, 2012, 5, 206-211 /10.4236/jssm.2012.52025 Published Online June 2012 (http://www.SciRP.org/journal/jssm) Research on Module Selection Method Based on the Integration of Kano Module with QFD Method Hang Liu School of Management Science and Engineering, Zhengzhou Institute of Aeronautical Industry Management, Zhengzhou, China. Email: liuhang@ Received August 24 , 2011; revised September 23 , 2011; accepted September 30 , 2011 th rd

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