学生公寓关于在“优质服务年”活动中实施有奖投诉制度的通知.docVIP

学生公寓关于在“优质服务年”活动中实施有奖投诉制度的通知 学生公寓关于在“优质服务年”活动中实施有奖投诉制度的通知提要：对于学生提出的问题，公寓中心通过调查了解会及时做出处理，若事实成立,中心将给予投诉人50-100元的奖励 学生公寓关于在“优质服务年”活动中实施有奖投诉制度的通知 为了落实学生公寓管理、服务和承诺制度，充分调动学生参与公寓管理和建设的积极性和主动性，切实提高公寓的管理水平和服务质量，保护学生的合法权益，特制定制度如下。 （一）投诉内容 服务态度，环境卫生，维修，秩序等。 （二）投诉方式 1.投诉接待：学生公寓管理中心（竹园2号楼112室） 2.投诉接待日：周四下午 3.投诉热线：8***12（中心办公室） 4.信访投诉：中心意见箱 5.网上投诉：学校网站主页：校长信箱之“学生公寓热线” （三）投诉处理 1.学生对员工工作情况的反映，通过正常渠道不能得到解决，可通过上述投诉方式进行投诉。 2.对于学生提出的问题，公寓中心通过调查了解会及时做出处理，若事实成立,中心将给予投诉人50-100元的奖励，同时，追究被投诉人的全部责任，并扣款100元/次。 3.中心在对投诉内容核实处理后，一定以书面，电话，走访等形式向投诉人作出答复。 4.学生投诉时，最好能注明联系方式，以便中心在核实处理后及时反馈。 5.对于打击、报复投诉人者，中心将给予严肃处理。 学生公寓管理中心 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and manage