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Explaining Non-Take-up of Water Subsidy
Water 2011, 3, 1174-1196; doi:10.3390/w3041174
OPEN ACCESS
water
ISSN 2073-4441
/journal/water
Article
Explaining Non-Take-up of Water Subsidy
Momi Dahan 1,* and Udi Nisan 2
1
School of Public Policy, The Hebrew University of Jerusalem, Mount Scopus,
Jerusalem 91905, Israel
2
Kennedy School of Government, Harvard University, 79 John F. Kennedy Street, Cambridge,
MA 02138, USA; E-Mail: Udi_Nisan@
* Author to whom correspondence should be addressed; E-Mail: momidahan@mscc.huji.ac.il;
Tel.: +972-2-5883709; Fax: +972-2-5880047.
Received: 10 March 2011; in revised form: 9 July 2011 / Accepted: 9 December 2011 /
Published: 16 December 2011
Abstract: We use two separate quasi-natural experiments to explore the relative importance
of information and administrative costs in explaining non-take-up of water subsidy. The
first “experiment” shows that the take-up rate of a household with lower administrative
costs is not significantly different from otherwise identical households. In contrast, using
the same program, the second “experiment” reveals that the take-up rate of a household
that is more likely to be informed is substantially higher compared to otherwise identical
households. These findings support the idea that information plays a major role in explaining
non-take-up of water subsidy.
Keywords: water subsidy; take-up; information costs; administrative costs
JEL Classifications: I38
1. Introduction
In a recent survey on the explanations for low take-up of social benefits Currie [1] has concluded
that “after many years of research, we still have relatively little insight into precisely what types of cost
matter most.” Low take-up rate occurs across countries as well as social programs. Estimates of the
extent of take-up of social benefits, including our case, range between 40 and 80 percent [2].
Water 2011, 3
1175
A standard cost-benefits model suggests that eligible households would apply if the expected benef
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