旅游饭店职业英语unit1.pptVIP

旅游饭店职业英语 初 级 2008 Unit One Concierge礼 宾 服 务Lesson 1,2 Lesson 1 Welcome to Our Hotel 欢迎来到我们酒店 Key Words： welcome 欢迎 doorman 门 童 luggage 行 李 very 非常 glad 高兴的 problem 问题 follow 跟随 听课文录音 Talking to the Guest情 景 会 话 ONE Doorman: D Guest: G D: Good morning, Sir. Welcome to our hotel. G: Good morning. D: I’m the doorman. Let me help you with your luggage. G: Thank you. TWO Doorman: D Guest: G D: Good afternoon, Madam. Very glad to have you here. G: Good afte