电子商务及物流配送.doc

C2C电子商务的物流配送摘 要 随着互联网应用的普及,C2C电子商务逐渐成为社会的主流消费方式.本 文主要研究了当前我国C2C电子商务配送的问题,以及解决C2C电子商务配 送问题的对策. 首先,分析了C2C电子商务配送的特殊性,为研究C2C电子商务物流配 送问题提供了依据.就C2C电子商务的配送客户,网络卖家,配送商品,配送 质量与成本,配送供应链系统进行了较深入的比较与分析,认为C2C电子商务 配送在多方面具有复杂,难以控制与管理等特殊性. 第二,从我国C2C电子商务配送的现状出发,指出了我国C2C电子商务 物流在配送质量与成本,配送主体及配送管理等方面存在的问题,并针对上述问题产生的背景与原因进行了分析. 第三,以C2C电子商务配送存在的问题及原因分析为基础,依据电子商务 发展要求和物流配送供应链管理理论,提出了解决问题的对策.它包括:建立 C2C电子商务配送供应链系统;政府,企业(含网络卖家)应该承担怎样的管 理责任等. 第四,将本文研究的结论运用于淘宝网,对其物流配送系统进行分析.从 淘宝网物流配送系统的实际情况出发,发现该配送系统的不足,并分析了原因. 根据淘宝网身份,就其配送系统的不足提出开放选择第三方物流配送服务商, 与物流服务供应商共建信息平台等改进措施. 最后作了总结和展望. 关键词:C2C电子商务物流递送网络购物 4 Study of logistics express delivery for C2C Abstract Wim populaurity of application of interact.C2C e-commerce gradually becomes main stream consumption method in society.This paper mainly studies distribution of Chinese C2C e-commerce at present and countermeasure resolving problem of distribution. Firstly,the paper analyzes particularity of distribution of C2C merce,provides basis for studying distribution of C2C e·commerce.It compares and analyzes clients,commodity,quality and cost, and supply chain system of distribution of C2C e—commerce.considers distribution of C2C ecommerce has particularity ofcomplexity,difficulty to control and manage in many aspects. Secondly,it,starting from present situation ofdistribution ofC2C e-commerce,points out problems of C2C e-commerce logistics in quality and background cost,object,and management of distribution,and analyzes and reason why on above problems come into being. on Thirdly,based puts forward problems and analysis reasons of distribution of C2C e-commerce,the paper countermeasure resolving problems according as development requirement of e-commerce on and supply chain management theory chain system of C2C ere. logistics distribution.It includes:building distribution supply enterprises shall assume, e-commerce,management responsibilities government and Fourthly,using conclusion studied by this paper in starting from actual Taobao,analyzing logistics d