GMS 通用汽车全球制造系统.ppt

GMS Executive Overview (4-5 Hours) Classroom Norms Pagers, phones - Please turn off or put on vibrate If urgent call, please talk outside Relax, ask questions and have fun!! Standardized Introductions Name Role Main hobby Customer Satisfaction is not good enough!!! Safe, Clean Healthy Environment People-Oriented Organisation Attractive, High Quality Products Good Customer Response High Customer Value What is a ‘Factory’? Fish Philosophy Video Fish Philosophy Video Discussion What GMS concepts did we see in the video? Discuss as an open forum Fish Philosophy VideoDiscussion Change In Thinking Leadership Mind Change Employee Mind Change Effective Communication Health and Safety Our goal is: The Stages of Safety Awareness The Stages of Safety Awareness Heinrich Hazard Pyramid Health and Safety How Can We Achieve Our Goal of zero First Aid Injuries, Recordables or Lost Work Days? Health and Safety Incidents can be Prevented through these five activities and more: Behavior Workplace Organization/5S Personal Protective Equipment Safe Use of Hazardous Materials Ergonomics Teamwork Team Concept Team Concept Team Concept Common SPQRC goals and regular team meetings. Empowerment to make decisions within spans of control Responsibility for: Making Standardized Work Problem Solving Continuous Improvement Job Rotation is generally performed A Single Team Can Only Be Successful If The Big Team Wins!!… Our People Will Be. . . Empowered/Engaged/Energetic Knowledgeable Flexible/Open-Minded Customer Oriented Skilled in the Continuous Improvement Process and Problem Solving Able to Work in Teams WE LEARN 10% of what we read 20% of what we hear 30% of what we see 50% of what we see and hear 70% of what we discuss with others 80% of what we experience personally 95% of what we teach to someone else William Glasser The Four Steps of JIT People Involvement Element(Involvement Recognition) Create and mainta