宽带调制解调器（国外英文资料）.doc

宽带调制解调器（国外英文资料） why Typically, if you have one of the following, you will receive an error 769: The network cable has been disconnected. The modem has been disabled. The modem driver has been damaged. The computer is running spyware. It interferes with the connection. Winsock needs to be repaired. Third-party firewall software prevents the connection. The solution: To find the cause of the problem, follow these steps. Step 1: make sure the network cables are connected Ensure network cables are connected to computers and modems. If your computer is connected to a hub or router, be sure to connect the hub or router to the modem cable. Step 2: make sure the network adapter is enabled Click start, click run, type ncpa. CPL, and then click ok. Right-click the local connection icon. Click enable (if this option is available). Step 3: reset the modem Disconnect the cable from the computer to the modem. Turn off the modem. If the modem has no power switch, cut off the modem. Wait two minutes. Turn on the modem and connect the cable from the computer to the modem. Step 4: use the device manager, uninstall, and then reinstall the modem and driver Before you follow these steps, you may have to download the latest driver for the network adapter from the hardware manufacturer. Click start, click run, type sysdm.cpl, and then click ok. Click the hardware TAB, click the device manager, and then find the network adapter. Expand the network adapter and right-click the icon of the network adapter. Click uninstall, and then click ok. In the dialog box that prompts you to delete the file associated with the device, click yes. Restart the computer. Alternatively, click operation and click scan to detect hardware changes. If Windows finds the device but doesnt recognize it, you must install the latest driver for the network adapter. Step 5: create a new DSL or cable connection Click start, click run, type ncpa. CPL, and then click ok. Click create a new connection under the network task