GUESTROOMDAILYENGLISH程序.docx

GUEST ROOM DAILY ENGLISH?客房日常英语?Hotel departments?酒店部门General Manager`s Office?总经理办公室Human Resources?Department?人力资源部Sales＆Marketing?Department公关销售部Room Division Department???????房务部Front Office department??????????前厅部Business Center???????????????商务中心Concierge?????????????????????礼宾部Operator????????????????????????总机Reservation Desk???????????????预订部Reception Desk?????????????????接待处Housekeeping Department????????管家部Laundry Department?????????????洗涤部Public Area Department???????公共卫生部Florist??????????????????????????花房Food＆Beverage?Department?????餐饮部Western Restaurant??????????????西餐厅Chinese Restaurant??????????????中餐厅Chinese Kitchen Department??????中厨部Western Kitchen Department??????西厨部Bakery????????????????????????包饼房Beverage Department????????????酒水部Banquet Department?????????????宴会部Steward Department?????????????管事部Staff Canteen?????????????????员工餐厅Engineering Department????????工程部Security Department???????????保安部Transportation Department??????汽车部Spa＆Fitness??????????????健康中心Guest Clinic????????????宾客医疗室Logistics?Department????????事务部Finance Department???????????财务部Purchasing Department?????????采购部Storage Department????????????仓管部?Hotel Staff Positions?酒店职位?General Manager??????????????总经理Vice/Deputy General Manager??副总经理Executive Director???????????行政总监Finance Director?????????????财务总监Assistant General Manager????总经理助理Director?of Human Resources人力资源部总监Human Resources?Manager人力资源部经理Personnel??Manage?????????????人事经理Training Manager??????????????培训经理Sales Manager?????????????????销售经理Public Relations Manage?????????公关经理Sales Representative????????????销售代表Front Office Manager?????????前厅部经理Assistant Front Office Manager前厅部副经理Assistant to Front Office Manager前厅经理助理Assistant?????????????????????大堂副理Guest Service Manager??????宾客服务经理Guest Relations Officer????????宾客关系员Hotel Representative????????????酒店代表Receptionist????????????????前台接待员Bellboy????????????????????????行李员Door man????????????????????????门童Operator???????????????????总机接线员Executive Housekeeper??????????行政管家A