《酒店实用英语》Unit 3概要1.pptVIP

Unit 3 Mail and Information邮寄与信息咨询台 Key point: to handle messages and mails of the guests; to introduce facilities and services of the hotel; to show the way to a certain place in the city; to introduce facilities of the surrounding area Warm up: The Services of Mail and Information Area usually include: handling messages and mails of the guests; introducing facilities and services of the hotel; showing the way to a certain place in the city; introducing facilities of the surrounding area Key words in the text handle vt. 运用, 处理, 操作 probably adv. 大概, 或许 separate v. 分开, 隔离, 分散 proper adj. 适当的, 正确的, 特有的 department n. 部门, 系, 学部 rack n. 架子，挂架， limit vt. 限制, 限定 attempt vt. 尝试, 企图 assist v. 援助, 帮助 circumstance n. 环境, 境况 surrounding adj. 周围的 assistant n. 助手，助理 Key words and sentences in Dialogue A Vocabulary fax n. 传真 message n. 消息, 通讯, 讯息 party n. (电话通话的)对方 airmail n. 航空邮件 Notes 1. You have a letter and a fax, also a message was left by a lady one hour ago. 您有一封信，一份传真，和一位女士一小时前留的一个留言。 2. First 20 grams is 20 yuan. Each additional 20grams is 15 yuan. 寄送20克需要20元，此后每20克加15元。 Key words in Dialogue B amuse vt. 使愉快 relaxing adj. 放松的, 悠闲的 recreation n. 消遣, 娱乐 billiards n. 台球, 桌球 bridge n. 桥牌 bowling n. 保龄球 teahouse n. 茶室 classical adj. 古典的, 正统派的 Role Play Situation A: A guest is asking at the information about the restaurants in the hotel, including types (Chinese/western), location, opening hours (for breakfast, lunch…), specially recommended dishes and so on. Situation B: Miss Thompson has only two free days and she wants to know where she could visit in the limit time. A clerk of the Informati