如何快速转化订单—走进他她的心里.pptVIP

二、判断客人所属的类型 1. 懒惰的客人—广泛询盘，同样的内容群发 2. 不乖的客人—普遍撒网，重点选拔 3. 消极的客人—回复邮件不及时，问十句答一句 4. 积极的客人—问题多，回复快，不懂产品或贸易 5. 五星级客人—专业、回复及时 分析：a. 潜在大卖家 b. 订单转化率极高 c. 这种客人对卖家的要求会很严格 WHICH？——WHICH STYLE IS YOUR CUSTOMER? WHAT？—— WHAT SHOULD WE DO? 二、制定方案 1. 懒惰的客人—广泛询盘，同样的内容群发 2. 不乖的客人—普遍撒网，重点选拔 3. 消极的客人—回复邮件不及时，问十句答一句 4. 积极的客人—问题多，回复快，不懂产品 5. 五星级客人—专业、回复及时 方案：a. 函电一定要注意术语，谨慎对待 b. 不要让客人感觉你不懂 c. 回复一定要及时，有节奏 Dear Ivory, We find your information from swim wear fashion fair website 2011, I know that you are one of the biggest manufacturer in? Liaoning, Xingcheng. Bxxxxx is a HK owned company specialized ?in promotional and part work products and managed by European. ? Head office is in HK but the company has international sales network and have been suppliers of Editions Atlas and DeA for many years. Pls check website ? I am looking for swim wear factory as a working partner. Hope you are the one.. Our swim wear products are mainly for East European Countries (around 16 countries). Would you kindly send me some new quality for reference, please? Hope to hear from you shortly. Cordialement/Best regards Ka Lai CHAN 回复询盘的基本要素 内容准，求全面：准确理解买家的需要，全面回答买家的问题；附上图片和资料 语言简洁明了：语言简练，不要啰嗦无物，但要注重礼仪； 署名：公司名称，网址，联络方式等 模板：可以针对同一类询盘制作模板提高效率 回复迅速及时：第一时间回复体现尊重和效率； 单不确定的切忌盲目应承。 案例分析 Im interested in your Xingcheng City Yansha Garment Co., Ltd. Dear Ivory,This is Marcelo, CEO of Grupo xxxxxx SA from ArgentinaOur company is 53 years old, always on argentinian market.We import lingerie from China since 1993.Our main bussines is lingerie and women swimwear. Were interested on some of your swimwear OEM and stocks Lots.May I send you some of our designs for your quotation?ThanksB/RMarcelo Nabel 如何快速转化订单— 走进他她的心里 何鑫 May. 21st ,2014 个人简介 何鑫（Ivory） 06年开始从事外贸工作至今已有9年经验，已涉及的行业主要有：车缝产品、玻璃制品、陶瓷制品、制冷设备及泳装等。指导并带领团队