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Offer An Overview Main points: Some thing or price that is offered. A special offer, an article offered for sale at a reduced price. A firm offer, an offer that is fixed, that the offeror will not changed. An offer includes: the name of the commodities, qualities, quantities, and specification; details of prices, terms of payment, commissions or discounts; packing and date of delivery; and the validity of offer. Offer An Overview Methodology Convey positive message Structure 1)Thank you for your correspondent dated… 2)We have done something as you told us…