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电子运维管理系统的发展篇(Development of the electronic operations management system)
电子运维管理系统的发展篇(Development of the electronic operations management system)
Operation support system (OperationSupportSystem, abbreviated as OSS) is an important part of telecom operation management, IT with the aid of management modernization and IT means modernization, realize the management of the telecom network and telecommunications business, to achieve the objectives of the support and improve network operations.
Electronic operations management system is the OSS is an important part of the overall solution, is the network department, network d center operations, information technology center and other business department work platform, command, scheduling, management is the principal means of daily production operations, IT USES the IT system of the organic connection of local network maintenance department; At the same time, the system is also a link between the group company and the provincial companies, the professional network management system and the maintenance department.
Electronic operations management system of construction, reduce the paper pieces, fax, telephone etc, to improve the automation level of the telecom enterprise production operation, make the most of the key business and key process are included in the category of system management, to enhance the business processing ability; At the same time, it promotes the cooperation between the network operation and maintenance departments, and improves the quality and efficiency of network maintenance.
problems
Electronic operations management system construction lags behind the operational business development needs, along with the network complexity increasing and constantly improve the operational requirements, the original electronic operations management system can not effectively support network operational performance, mainly the following difficulties:
(1) network maintenance from regional focus to concentrate in the province of the transformation process, the corresponding IT support syst
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