跨文化交际教案英文版chapter 7 inter communication barries.docVIP

Chapter VII Intercultural Communication Barriers ⅠTeaching Objectives 1.To understand the intercultural communication barriers 2.To understand the translation problems 3.To understand how to overcome intercultural communication barriers ⅡLeading in Ⅲ Teaching Procedures Step1 Lead-in case: Mr. Wang, the Chairman of Board of Directors of a Chinese firm, told a story on CCTV program Dialogue of how he once almost lost a valuable Canadian employee working for him in Vancouver. He emailed every day to the Canadian, inquiring for the index number he was most concerned about. To his great astonishment, his Canadian employee turned in his resignation after a week. Mr. Wang was puzzled how he could do that to him as he gave such great attention to his job. A Chinese employee would have been more than happy if his or her boss had showed such great concern for him or her. He then found out that, unlike Chinese employees, the Canadian took what meant great concern to Chinese as distrust. But Mr. Wang assumed unconsciously that the Canadian was more similar to his Chinese employees than he actually was and treated him just as he treated any Chinese employee. Ask students warming-up questions: Why does the Canadian employee turn in his resignation? What kind of response will a Chinese employee have if a boss showed great concern for him or her? What are the reasons of this communication barrier? Step2 7.1 Common problems and barriers in intercultural communication Anxiety Present the film The Year of the Yao, which shows Yao’s anxiety about new environment, language and cooperation with the team. Anxiety occurs because of not knowing what one is expected to do, and focusing on that feeling and not be totally present in the communication transaction. Case Analysis: Unnecessary Anxiety or Not? Sugawara (1993) surveyed 168 Japanese employees of Japanese companies working in the United States and 135 of their U.S coworkers. Only 8% of the U.S. coworkers felt impatient with the J