服务领导 14页.pptVIP

The Serving Leader Model服务领导模式 Build on Strength优势建立团队 Understands the strengths of the team 认识团队优势 Develops teams capable of using the best strengths of each individual 以个人优势发展团队能力 Actively listens to diverse points of view 博采众长 Communicates confidence in the ability of others 建立团队内的信心 Supports the decisions of others 支持他人的决策 Treats others with dignity and respect 尊重待人 优势建立团队 Blaze the Trail 开拓前进 消除障碍 Removes barriers from in front of people 建立个人卓越高标准 Sets a high personal standard of excellence 经常表扬团队工作，支持团队贡献 Gives members of the team lots of appreciation and support for their contributions 保证下属拥有成功需要的技能和经验 Ensures that others get the skills and experiences they need to succeed 提供教练性意见 Conveys a clear teachable point of view 开拓前进 服务领导通过言传身教和消除障碍，为下属开拓道路 erving Leaders blaze the trail by teaching effective practices and by removing obstacles to performance. 言传身教 The leader as teacher 传导服务领导原则与实践 Teaches Serving Leader principles and practices 传导在组织内获取成功的方法与途径Consistently teaches others how, practically, to succeed in the organization 传导思想、价值观和行动 Communicates the ideas, values, and actions others can follow 消除障碍 Removes obstacles Works relentlessly to remove policies, practices, and barriers standing in the way of individuals as they try to perform Provides the right training, tools, and support to everyone in the organization so that they can succeed 领导变革 Leading change 明确变革需求 Clearly articulates the need for change 身体力行说明企业需要变革 Demonstrates by personal example the new changes needed in the organization 为变革成功提供资源与支持 Commits the resources and support needed for successful change 领导变革 Acts as a champion of change 提高标准 挑战下属尝试创新方法 Challenges people to try new and innovative approaches 检验下属技能 Challenges and tests his/her own skills 强化关键原则和标准 Reinforces key principles and standards 帮助下属理解和应变 Helps others reflect and learn when things do not go as expected 设立可行项目目标、计划、标准 Sets achievable goals, plans, milestones for the projects and pr