常用的英语接待口语（Commonly used English reception spoken language）.doc

常用的英语接待口语（Commonly used English reception spoken language） 1。（1）询问访客身份：我可以知道你的名字吗？请问您贵姓？ 您是哪个公司的？您是哪个公司的？ 能告诉我您代表什么公司吗？能告诉我您代表什么公司吗？— （2）如果碰到了老朋友可以说：你在这里做什么？是什么风把你吹来了？ （3）询问是否预约，来访目的你有预约吗？约好了吗？ 请给我您的名片好吗？请给我您的名片好吗？ 我能问一下你想找他什么吗？我能问一下您要见他有何事吗？— （4）让客人稍候片刻：我看他在不在。请让我看看上司是否方便。 请您坐下稍等片刻好吗？。请您坐下稍等片刻。 （5）给客人倒茶，礼貌待客：你喜欢咖啡还是茶？要什么样的咖啡？你要咖啡还是茶？要什么样的咖啡（是否加奶或糖）？ （6）带客人去见经理：请坐，琼斯先生和史米斯先生几分钟后就到。请坐，琼斯先生和史密斯先生几分钟后就到。 陈先生在等你。我去告诉他你已到。陈先生正在等你。我去告诉他你已到。请跟我来，好吗？请随我这边来。— （7）婉言拒绝客人来访：— 陈先生现在有事，想知道你们的业务是否紧急。陈先生正忙着，请问您的事情很紧急吗？他可能想以后再和你联系。请留下你的名片好吗？他想以后再和你联系。请留下你的名片好吗？— （8）一定要为自己争取机会：我只要占用他几分钟的时间。我只要占用他几分钟的时间。 我宁愿直接向他解释那件事。我想我最好还是我领你去，以免你迷路。— 2。接待：-在上一次，你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了： （1）安排各种活动：茶党七点开始。7点开始茶话会在。 聚会怎么样，泰勒先生？晚会如何， Mr. TAYLOR? The ceremony, will, commence, arrives., as, soon, as, the, minister, and the celebration will begin as soon as the minister arrives. Our, General, Manager, cant, be, here, today, so, Im, speaking, on, behalf., his, our general manager is unable to attend today, so I am speaking on behalf of him. We are, going, to, here., show, you, the, town, while, youre, and, we will accompany you to visit the city during your stay here. Do, you, have, any, place, in, you, wanted, mind, to, go, in, our, town. What part of the city would you like to see? What, would, you, like, to, this, do, morning, There, is, nothing, lunch., scheduled, before. What do you want to do this morning? There is no schedule on the agenda before lunch. Is, there, anything, planned, for, tonight? Whats the schedule for tonight? Have, you, anything, in, mind, youd, like, to, do? Do you have any plans?. Well a, school, in, the, visit, afternoon, as, you, proposed.. On your suggestion, we will visit a school in the afternoon. I think, itd, be, better, for, me,, to, take, you, there, lost., so, that, you, wont, get, I think Id better take you there so as not to lose your way. - We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March 20