客房领班总结（Room captain summary）.docVIP

客房领班总结（Room captain summary） 2005 is the fierce competition, a fruitful year, in the joint efforts of the leadership of the hotel rooms and careful guidance of the staff, the housekeeping department overcomes hotel related personnel changes, the five floor of the hotel dining rooms for guest rooms, shower rooms rectification rectification, serious loss of personnel, the relevant departments of the repeated inspection, installation of digital TV the set-top box, many engineering maintenance projects and so on, so that the work can be planned smoothly, ensure the stable increase of room revenue. Combined with the departmental work policy, from high requirements, from small to fine, strict management, the work of the housekeeping department over the past year has been summarized as follows: I. operation: In 2005 total sales of19 yuan for the completion of rooms (including housing total revenue ofyuan, miscellaneous rooms amounting to 183643.19 yuan), the average monthly turnover of 1183393.10 yuan (including the average monthly income of 1168089.50 yuan monthly housing, miscellaneous rooms amounting to 15303.60 yuan), the cumulative total housing reached 45750, the annual average price was 306.38 housing rate is 89.52% yuan. According to the above data, combined with the annual analysis, the index room increased compared to 2004, but from the hotel business indicators issued (month one million and two hundred thousand) there is a certain gap, mainly due to the impact of the first quarter and September, but remained a rising trend, the housing income in the hotel room under the leadership. It is high, no vacancy, keep every guest principle, in addition to the individual with the hotel rooms and the overall decoration off-season factors are relatively stable, but the room miscellaneous income is not stable, the main factors in the conference reception and wine. Conference reception: the hotel has only two meeting rooms, and the four floor multi-functi