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【精选】事业关联营销活动中道德情绪的营销:一个跨文化研究
J Bus Ethics (2013) 112:79–90
DOI 10.1007/s10551-012-1233-6
The Impact of Moral Emotions on Cause-Related Marketing
Campaigns: A Cross-Cultural Examination
Jae-Eun Kim • Kim K. P. Johnson
Received: 11 May 2011 / Accepted: 20 January 2012 / Published online: 10 February 2012
Springer Science+Business Media B.V. 2012
Abstract This research was focused on investigating why Introduction
some consumers might support cause-related marketing
campaigns for reasons other than personal benefit by Consumers in their everyday decision-making concerning
examining the influence of moral emotions and cultural the purchase of goods have opportunities to demonstrate
orientation. The authors investigated the extent to which their moral views. They can make consumption decisions
moral emotions operate differently across a cultural vari- that benefit themselves as well as other members and other
able (US versus Korea) and an individual difference vari- aspects of society and the environment. Cause-related
able (self-construal). A survey method was utilised. Data marketing (CRM) is a term used to describe marketing
were collected from a convenience sample of US activities that offer consumers opportunities to make pur-
(n = 180) and Korean (n = 191) undergraduates. Moral chase decisions for reasons other than personal benefit
emotions significantly influenced purchase intention for a (e.g., social, moral beliefs). CRM is defined as ‘‘the process
social-cause product. The influence of an ego-focused of formulating and implementing marketing activities that
moral emotion (i.e., pride) on purchase intention was are characterised by an offer from the firm to contribute a
greater for US than Korean participants. The influence of
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