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Time - The Next Source of Competitive Advantage
George Stalk Jr
Boston Consulting Group
6,699 words
1 August 1988
Harvard Business Review
p 41
ISSN Number: 0017-8012
English
Copyright (c) 1988 by the President and Fellows of Harvard College. All rights reserved.
Like competition itself, competitive advantage is a constantly moving target. For any company in
any industry, the key is not to get stuck with a single simple notion of its source of advantage. The
best competitors, the most successful ones, know how to keep moving and always stay on the
cutting edge.
Today, time is on the cutting edge. The ways leading companies manage time--in production, in
new product development and introduction, in sales and distribution--represent the most powerful
new sources of competitive advantage. Though certain Western companies are pursuing these
advantages, Japanese experience and practice provide the most instructive examples--not because
they are necessarily unique but because they best illustrate the evolutionary stages through which
leading companies have advanced.
In the period immediately following World War II, Japanese companies used their low labor costs to
gain entry to various industries. As wage rates rose and technology became more significant, the
Japanese shifted first to scale-based strategies and then to focused factories to achieve advantage.
The advent of just-in-time production brought with it a move to flexible factories, as leading
Japanese companies sought both low cost and great variety in the market. Cutting-edge Japanese
companies today are capitalizing on time as a critical source of competitive advantage: shortening
the planning loop in the product development cycle and trimming process time in the factory--
managing time the way most companies manage costs, quality, or inventory.
In fact, as a strategic weapon, time is the equivalent of money, productivity, quality, even
innovation. Managing time has enabled top Japan
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