健身中心SOP中英对照.doc

HEALTH CLUB POLICIES AND PROCEDURES 健体中心政策和程序 01 Health Club operations 健体中心运作 02 Health Club rules and regulations 健体中心条例与规定 HEALTH CLUB POLICY PROCEDURE MANUAL SUBJECT: HEALTH CLUB OPERATIONS 健体中心运作 PREPARED BY: REVIEWED BY: DATE PREPARED: EFFECTIVE DATE: HOTEL OPENING APPROVED BY: POLICY NO: HC01 DISTRIBUTION: HC / HR/ PAGE NO: 1 OF 3 COMMUNICATE TO: Related Employee of the above stated departments OBJECTIVES 目标 To ensure the all staff of the Health Club Department provide consistent delivery of services to all our guests using the Health Club facilities. 确保健体中心员工为所有使用健体中心设施的客人提供始终如一的服务。 GUIDELINES 指导方针 1. To ensure consistent Hours of Operations of the Swimming pools, Gymnasium, Locker Rooms and Sauna facilities. ? 确保泳池，健身房，更衣室和桑拿各分部的营业开放时间一致。 2. To ensure all licenses and contractual agreements are current and updated regularly. The Health Club Manager shall liaise with the Financial Controller to arrange for the required licenses. 确保所有的相关牌照的有效性适时的更新。健体中心经理联系财务总监安排办理营运所需的牌照。Swimming Pool Operating License 游泳池营运牌照 ? Health Club License 健体中心牌照 ? Massage Service/Body Treatment License 按摩服务/人体理疗牌照 ? Sauna, Steam Room and Jacuzzi License 桑拿，蒸汽浴室和按摩浴池牌照 3. To ensure the consistent selection and volume level of the music played in the Health Club areas. ? The Health Club Manager must approve all selections of music. ? Volume of the music must be designated for each area and controls marked at maximum levels. ? Guest requests for selection and volume level must be acknowledged, but may not interfere with Health Club operations or other guest’s enjoyment. 确保健体中心区域背景音乐的选择和播放音量符合酒店要求。所有背景音乐的挑选必 须要得到健体中心经理的批准。 健体中心每个不同区域按环境设定不同大小的音量，在音量控制器上注明各区域最大音量。 在不干扰健体中心运作以及其他客人的情况下必须满足客人对背景音乐选择上的要求。 HEALTH CLUB POLICY PROCEDURE MANUAL SUBJECT: HEALTH CLUB OPERATIONS 健体中心运作 PREPARED BY: REVIEWED BY: DATE PREPARED: EFFECTIVE DATE: HOTEL OPENING APPROVED BY: POLICY NO: