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Influencing Consumer Behaviour Improving …:影响消费者行为的改善…
Influencing Consumer Behaviour: Improving Regulatory Design
WWW.RIS.FINANCE.GOV.AU Twitter: @obprGov
Influencing Consumer Behaviour: Improving Regulatory Design
Contents
Glossary 3
Summary 4
Introduction 6
The Basic Rational Choice Model 9
Risk and Consumer Behaviour 13
Summary
Behavioural Economics 15
Comparing Rational Choice Theory and Behavioural Economics 27
Using Behavioural Economics to Influence Choice 35
Nudge in Practice 38
Nudge as an Asymmetric Intervention 47
Challenges in Regulatory Design 49
Limitations in Understanding how People Behave 50
Conclusion 54
Appendix one: Rational Behaviour 57
Appendix two: Utility Function 59
Appendix three: Optimal Decision Making 60
Appendix four: Risk Attitude and Utility 63
Appendix five: Behavioural Economics in Practice 64
References 67
Glossary
Consumption: Purchasing of goods or services. This can include cars, food, a visit to the doctor, etc. Note: this does not refer to physically consuming a good.
Rational: Rationality in economics is defined as preferences which are complete and transitive.
Utility: Mapping of preferences over some set of goods and services. Utility provides a measure of satisfaction or happiness and can be expressed numerically.
Expected Utility: Weighted average of a possible utility value which could be realised, depending on which outcome is realised.
Expected Value: Weighted average of possible values which could be realised, depending on which outcome is realised.
Preference: Relative desire for a good or service against other goods, services and time periods.
Tangent: A line drawn such that it touches a curve without crossing it.
Nudge: A change to choice architecture which influences the decision of an individual without restricting, or raising the price of, the set of choices available.
Choice Architecture: The context within which a choice is made.
Summary
The effectiveness of a regulatory intervention may depend on how
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