BRU K2 Workspace - Reporting参考.pptx

K2 Workspace - ReportingThis learning module discusses the standard workflow reporting features in K2 Workspace100.BRUVersion:2 Revision:1Duration: 45 minutesModule prerequisites and target audienceTarget AudienceWorkflow Reporting users (Management and Supervisory)System Administrators and Helpdesk staffProcess OwnersK2 developersPrerequisite knowledgeK2 Fundamentals (100.SEA)Recommended modulesK2 Process Portals and Web Parts (200.CPH)CompatibilityK2 blackpearl V 4.5 update 1420 or higherScopeUsing the standard K2 reports in K2 workspace to report on workflowsK2 Workspace: Home PageAccess your (or others’) K2 Tasks on the WorklistRun the standard K2 Reports with the Reports linksStandard K2 ReportsBased on SSRS report definitions (.rdl)Can be exported to Excel/.pdf formatsUse the Configuration button to set the report options, filters and other settingsActivity Statistics ReportDisplays average duration (or total number of instances) for each step/activity in a specific processUse case examplesFind bottlenecks in a processHow long does it take to complete each step/activity in the process, on average?How many instances of each step/activity in a process were completed in a given timeframe?Process Information ReportCompares the total number of instances (or average duration) between processesUse Case Examples:Which processes are used most often?Which processes take the longest to complete?Process Overview ReportDisplays all instances (active and completed) of a specific processUse case examplesReport and drill down any current or historical instance of a workflowView the history and audit trail for a specific instanceOpen the View Flow report to review process stepsIf workflow steps are incomplete, determine who the task is assigned toProcess Statistics ReportDisplays the average duration (or total number of instances) for a specific process over a specific date rangeUse case examplesIdentify trends and patterns in usage and loadWhat are the peak usage times for