售后服务承诺书范文推荐.doc

售后服务承诺书范文 。 The folloing exerpt from the original random, and onverted to plain text, do not represent the full ontent, for referene onl. 售后服务承诺书 After sale servie undertaking 浙江新天地家私秉持全方位、高品质、快速度的服务标准，以客户满意为目标，谨此公开承诺。 Zhejiang ne orld furniture uphold the priniple of a full range, high qualit, fast servie standards, ustomer satisfation as the goal, to the publi mitment. 一、服务承诺 One, servie mitment 1.我公司组建了一批强硬的应急维修服务队，有经验丰富的现场工程师和高级技师，对出现的任何问题都能在最快的时间内赶到现场，进行维修和更换。 1, our pan has set up a number of tough emergen servie team, on-site experiened engineers and senior tehniians, arrived on the sene in the fastest time for an problems, maintenane and replaement. 产品交付一周内，我公司售后服务部的工作人员会根据客户的联系方式，进行电话跟踪咨询，直到客户满意为止。 2produt deliver ithin one eek, m pan after-sales servie department staff an aording to the ustomers ontat phone traking servie, until the ustomer satisfied. 3.所有有关于产品质量投诉，在1小时内经予答复，24小时内赶到现场，并根据投诉的情况确定处理措施，进行维修和更换。 3of all about produt qualit plaints, ithin 1 hours after the repl, rushed to the sene ithin 24 hours, and to determine the treatment measures aording to the plaint, repair and replaement. 4.我公司承诺所有维修人员随叫随到，更好的为客户排忧解难。 4 I promise all maintenane personnel availabilit, the better for the ustomers. 5.保质期内有关于产品质量引发的费用，由我公司承担。 5 the arrant period on the qualit of the produts the osts borne b m pan. 保质期内由于贵方的使用不当，或者是自然环境造成的我方提供维修，维修所用的材料和配件均只收成本价。 6 the arrant period due to improper ou use, or the natural environment aused b the us to provide free repair, the repair materials and aessories are harged onl the ost prie. 7.超出保修期的产品，我公司承诺终身定期上门检测和维护。 7 beond the arrant period of the produt, our pan promises lifelong regular on-site inspetion and maintenane. 二、运输方式 To, transportation mode 1.所有货物运送到客户手中，安装、调试及安装保养。维护人员告知客户如何进行产品保养的常识，直至对方满意为止。 1 of all the goods free delivered to our ustomers, free installation, missioning and installation and maintenane. Maintenane personnel to inform ustomers ho to make produt maintenane of mon sense, until the