电子商务物流Chapter3LogisticsInformationSystems.pptVIP

Information System Functionality Source: Chapter 5 ERP Comprehensive Information System Integration Communication Systems Why Timely and Accurate Information is critical Information System Functionality Information Functionality Why Timely and Accurate Information is critical Customer perceive information about order status, product availability, delivery schedule, shipment tracking, and invoices as necessary elements of total customer service. Customers demand access to real time information. Why Timely and Accurate Information is critical With the goal of reducing t