基于网购的第三方物流服务商客户满意度实证分析-empirical analysis on customer satisfaction of third party logistics service providers based on online shopping.docxVIP

An Empirical Study on the Third Party Logistics Service Customer Satisfaction Based on Online PurchasingAbstractAlong with the rapid popularity of the Internet and the rapid development of e-commerce, the users of shopping online take on a dramatic increase, and the total transactions show an explosive growth. Currently, the patterns of shopping online are mainly B to C mode, C to C mode and B to B mode, where C to C mode witnesses an extremely rapid development. Logistics distribution is the final link of shopping online, and the service quality of logistics service providers affects the o