Unit 6 Maintenance 饭店专业英语教材.ppt

Leading-in Dialogues Reading Further Reading Unit 6 Maintenance Owing to the continuing emphasis on energy conservation, the Engineering Department has been playing a more and more important role in the overall profitability of a hotel’s operation. Usually, they will be skilled employees to repair all the facilities. Leading-in Think carefully and try to answer the following questions: 1. What are the areas of responsibilities of the Engineering Department? 2. What are the basic qualities for the employees in this department? bathtub 浴缸 a/c staff 空调工 electrical engineer 电机工程师 clogged drain 排水管阻塞 shower head 淋浴喷头 Useful Words and Phrases Part Ⅰ Dialogues adjuster 调节装置 wobbly 不稳定的 electrician 电工 tap 水龙头 mechanic 机修工 plumber 管子工 sink 水槽 flush 冲水 1. There seems to be something wrong with the lights in my room. 2. What seems to be the trouble, sir? 3. The picture is rather wobbly and the voice is very low. 4. The mini-bar in my room doesn’t keep very cool. 5. The adjuster of the desk lamp does not seem to be working. 6. The toilet in my room doesn’t flush. 7. Don’t worry. We are sure to have it fixed right away. Useful Expressions 8. My air-conditioner is out of service. 9. Thank you for your cooperation and understanding. 10. Some parts need to be replaced. I’ll be back soon. 11. We do apologize for the inconvenience. 12. Thank you for bringing it to our attention. 13. The shower head is clogged up. Useful Expressions A: Housekeeping. May I help you? G: Yes. There seems to be something wrong with the lights in my room. A: ____________________? G: The light in the bathroom is too dim. Would you please get me a brighter one? A: ___________________________________? G: My room number is 1106. A: _________________________________? G: Yes. I’ll be waiting