礼仪英语之说话的艺术.docVIP

礼仪英语之说话的艺术 　　如果当我们碰到一些残疾人，无论他们是瞎子或者是聋子，或者是其他的，我们都不要直接说出来，不然会冒犯到别人。谁也不想让人把自己的缺陷表露无疑。那么，我们在说话的时候就要委婉一些，要理解他人的感受,来和小编一起了解一下如何委婉的说话吧! 　　成浩在北京的ABC美国公司工作，下班后跟美国同事Ak一起往外走。 　　(Office ambience) 　　CH：Hi Ak. 碰上你太好了! 　　A: I haven#39;t seen you all day. Is there something on your mind? 　　CH: 你还记得不久前，我们那儿来了个坐轮椅的新同事吗? 　　A: Yes, and we talked about your being uncomfortable around her because you weren#39;t sure what to do. 　　CH: 现在好多了，我们已经成了好朋友。要是我什么地方做得不得体，她会直截了当地告诉我。 　　A: What do you mean? 　　CH: 比如说那天，我们一起聊天，她就很客气地告诉我，不应该把她的轮椅当家具，倚在上面。 　　A: It soun ds as if you are handling this issue well. 　　CH: 可是，有时候遇到其它handicapped的人，我还是有点儿不知所措。 　　A: First of all, you shouldn#39;t refer to those people as handicapped. That is something of an old-fashioned term that is demeaning to many. 　　CH: 不说handicapped残疾人，那要怎么说呢? 　　A: Refer to these employees as having a disability. It shows more respect. 　　CH: 这么说是不是太笼统了?别人会问，是什么样的残疾。比如说，我们办公室的Mary就是个聋子。 　　A: If someone asks you what kind of disability, your response is not quot;She#39;s deaf.Instead you say, quot;She has a hearing impairment or a hearing problem. 　　CH: 听力有障碍?那不就是聋子嘛!这不是一回事吗? 　　A: I#39;ll explain it tomorrow. I have to meet some friends for dinner now. 　　C: 那好，明天见。 　　****** 　　第二天在办公室。 　　CH: Hi Ak, 昨天你说，不应该说Mary聋子，应该说Mary听力有缺陷。这是为什么? 　　A: Because then you are describing her by her disability. If she had a disease, you wouldn#39;t identify her by that. For example, if she had measles, you wouldn#39;t say, quot;She#39;s measles.quot; 　　CH: 这倒也是。那除了耳朵聋要说听力有缺陷，其它身体残碍是不是也不能直说呢? 　　A: Nowadays, you wouldn#39;t say that a person is blind today. You would use the term visually impaired to describe the person. 　　CH: 不说盲人，要说视力有缺陷。要是瘸子呢? 　　A: Just say that he has a disability. 　　CH: 看来，在这方面，我还真得注意，否则一不小心就会冒犯别人。Ak, 你能再重复一下吗? 　　A: Sure. We say visually-impaired, not blind. It#39;s hearing-impaired, and not deaf. Use person with a disability rather than crippled, and person who uses a wheelchair, rather than wheelchair bound. 1