罗宾斯组织行为学（第14版）习题及答案.doc

Organizational Behavior, 14e (Robbins/Judge) Chapter 1 What Is Organizational Behavior? 1) Which of the following is not a reason why business schools have begun to include classes on organizational behavior? A) to increase manager effectiveness in organizations B) to help organizations attract top quality employees C) to expand organizations' consulting needs D) to improve retention of quality workers E) to help increase organizations' profits Answer: C Explanation: Understanding human behavior plays an important role in determining a manager's effectiveness. Developing managers' interpersonal skills helps organizations attract and keep high-performing employees. Positive social relationships are associated with lower stress at work and lower turnover. Finally, companies with reputations as good places to work have been found to generate superior financial performance. Expanding a company's consulting needs is not a positive reason to teach organizational behavior. Diff: 2 Page Ref: 4 Topic: Importance of Interpersonal Skills Skill: AACSB: Analytic Skills Objective: Interpersonal Skills Quest. Category: Application LO: 1 2) Which of the following is most likely to be a belief held by a successful manager? A) Technical knowledge is all that is needed for success. B) It is not essential to have sound interpersonal skills. C) Technical skills are necessary, but insufficient alone for success. D) Effectiveness is not impacted by human behavior. E) Technical skills do not influence efficiency. Answer: C Explanation: Understanding human behavior plays an important role in determining a manager's effectiveness. Developing managers' interpersonal skills helps organizations attract and keep high-performing employees, and create a positive work environment. Diff: 2 Page Ref: 4 Topic: Importance of Interpersonal Skills Skill: AACSB: Analytic Skills Objective: Interpersonal Skills Quest. Category: Application LO: 1 3) Which of the following would not be