改宾客服务指南roomdirectory20130911.doc

A-2-66客房服务指南 PAGE \* MERGEFORMAT 5 宾客服务指南目录 Guest Services Directory Index 总经理欢迎信 Welcome Letter 酒店服务设施 Hotel Services Facilities 餐厅、酒吧、会议及其他设施 Restaurants Bars Conference Other Facilities 东南亚风情街 Southeast Asian Street 商业 Commercial 安全注意事项 Safety and Security 旅游景点 Places of Interest 电话服务 Telephone Services 欢迎来到三亚湾红树林度假世界 亲爱的宾客： 欢迎您来到三亚湾红树林度假世界！我们深知旅行的意义就在于聚集人脉，为彼此心灵间的沟通构筑桥梁，与旧友新知互通有无。 无论您来此公干出差或休闲度假，欢迎随时致电，与我们分享如何让您的住宿更舒心更惬意。您的真知灼见将是我们最宝贵的财富。 谨致问候， 总经理 三亚湾红树林度假世界 Welcome to Mangrove Tree Resort World Sanya Bay Dear Guest, Welcome to Mangrove Tree Resort World Sanya Bay. We understand that travel is all about bringing people together. It is about creating the connections that seal deals, rekindle old friendships or make new ones. Whether business, vacation or a special occasion has brought you here, please do not hesitate to call us and let us know how we can help you enjoy your stay. We would not have it any other way. Warm regards, General Manager Mangrove Tree Team 酒店服务设施 Hotel Services and Facilities 如您有额外需要，请按0联系“宾客服务中心”。 For any additional assistance, please contact Guest Services at Ext. 0 房内接线板 Patching Board 如您需接线板，请联系“宾客服务中心” If you need Patching Board, please kindly dial “Guest Services” 空调 Air Conditioner 我们所有房间都提供空调，温度和通风都可以通过房间的独立开关及房间里放置的遥控器调节。 Your room air conditioner can be individual controlled by using the remote control. You may adjust the temperature up or down by using the remote control placed inside the room. 航班预订 Airline Reservations 预订或确认航班，请联系商务中心。 For reservations or flight confirmation, our Business Center is available to assist you. 婴儿床 Baby Cot 酒店将免费提供婴儿床服务，如您需要，请联系“宾客服务中心”。 Baby Cots are available free of charge, if you need please kindly dial “Guest Services” 托婴服务 Babysitting Services 在您入住期间，我们可以提供有偿的托婴服务，请至少提前4小时预订。如有需要，请联系“宾客服务中心”。 Baby-sitting services can be arranged by our caring team with 4 hours advanced notice. If you need please kindly dial “Guest Services” 付款 Bill Payment 三亚湾红树林度假世界可接受现金、红树林度假卡、维萨卡、万事达卡、美