邮政销售类营销前人员岗位资格培训考试复习题.docVIP

PAGE \* MERGEFORMAT 0 内部资料注意保存 SKIPIF 1 0 内部资料 注意保存 邮政销售类营销人员岗位资格培训考试复习题 　 目 录 一、团队协作与沟通技巧（必修）································· 2 二、贺卡业务与市场开发（选修）································· 3 三、数据库营销（选修）········································· 6 四、包裹业务与市场开发（选修）································· 8 五、邮政业务销售技巧（必修）···································· 11 六、商务礼仪（必修）············································ 13 七、邮政营销基础知识（必修）···································· 16 八、邮政营销相关法律法规（必修）································ 17 九、邮政业务体系（必修）········································ 20 十、大客户的识别与