CCSA考试参考用书Control Self-Assessment.doc

精品文档 PAGE CCSA INTRDUCTION CHAPTER 1: WHAT IS CSA? Definitions of CSA What Makes CSA CSA ? The CSA shift Benefits and concerns of CSA When is CSA not appropriate? CHAPTER 2: CSA FORMATS (1, 2, 3) Examples of CSA usage Choosing the right approach to CSA 1. Workshop approach Major types of CSA workshops: ·objective-based. ·risk-based ·control-based process-based. Characteristics of different workshop formats objective-based. risk-based control-based · process-based. Situational approach 2. Survey approach Techniques for successful surveys Advantages and disadvantages of surveys 3. Management-produced analyses CHAPTER3: OBJECTIVES, RISKS, AND CONTROLS What are objectives, risks, and controls? Selecting objectives Risks Internal controls Types of controls Using control frameworks in CSA COSO/CoCo CARD menu Soft controls CHAPTER4: FACILITATING WORKSHOPS Communication traits Facilitator responsibilities Use unique terminology and tools Questions you must answer Gathering information in a CSA workshop Presentation Skills Dealing with different personalities Preparing for a CSA Workshop Welcome everyone and tell them why they are there Ground rules Explain the CSA process Begin the self-assessment using one of the CSA formats Distribute a draft of the CSA report to the participant Voting technology Sample question and result CSA Facilitation Skills Logistics Interpersonal skills Facilitating CSA performance Art Humor Energy Keep it simple Stay cool Closing thoughts Anonymous Voting The Right System CHAPTER 5: COLLECTING AND REPORTING CSA RESULTS Workshop Recording Current control element portfolio Chapter 6: Implementation Marketing CSA Impact of organization culture IMPLEMENTATION OPTIONS Selecting successful pilot/first workshops Implementation strategies Five big mistakes in CSA implementation INTRDUCTION What follows is an accumulation积聚 of the current practices surrounding围绕 control self-assessment (CSA). The material is