第三章练习题目.doc

Chapter 3 Attitudes and Job Satisfaction MULTIPLE CHOICE 1. Which of the following answer choices is the best definition of attitude? a. Attitudes indicate how one will react to a given event. b. Attitudes are the yardstick by which one measures one’s actions. c. Attitudes are the emotional part of an evaluation of some person, object or event. d. Attitudes are evaluative statements of what one believes about something or someone. e. Attitudes are a measure of how the worth of an object, person or event is evaluated. 2. Which of the following is an example of an attitude? a. Satisfaction with a job well done. b. The observation that most dogs have four legs. c. The opinion that it is never acceptable to steal. d. Anger at being unfairly accused of a wrongdoing. e. The avoidance of a restaurant where one once received bad service. 3. The following are possible actions that an individual may take if they behave in a way that is inconsistent with an attitude that they hold: I: change the behavior II: change the attitude III: rationalize the behavior IV: ignore the inconstancy Which of these actions are the most likely to be taken? a. Either I, or II b. Either III or IV c. One of I, II or III d. One of I, III or IV e. One of II, III or IV 4. Any incompatibility between two or more attitudes or between behavior and attitudes results in _____. a. organizational dissonance b. cognitive dissonance c. attitudinal clarification d. values clarification e. affective reactance 5. The theory of cognitive dissonance was proposed by _____. a. Maslow b. Festinger c. Hofstede d. Skinner e. Pavlov 6. Dan strongly believes that it is important that he spends time with his children on the weekends. Which of the following situations would most likely result in a very strong desire to reduce cognitive dissonance? a. Being made by his boss to work weekends or lose his job. b. Working over the weekend in order to cover for a sick friend.