HBR_-_Zappos CEO on going extreme for customers外文电子书籍.pdfVIP

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HBR_-_Zappos CEO on going extreme for customers外文电子书籍.pdf

HOW I DID I T The Idea: In search of high- Zappos’s CEO on caliber employees to staff its call center, Zappos relocated the entire company from San Going to Extremes for Francisco to Las Vegas in 2004. Here’s why the move Customers made sense. by Tony Hsieh • Reprint R1007A The Idea: In search of high-caliber employees to staff its c

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