mba必修课《管理沟通》英文版课件chapter5资料.pptVIP

Chapter 5 Writing Business Messages Cite four of the most common organization mistakes by communicators What Good Organization Means Various cultures define good organization differently. In the United States and Canada, it generally means creating a linear message that proceeds point by point. If you’ve ever received a disorganized message, you’ve familiar with the frustration of trying to sort through a muddle of ideas. Most disorganized communication suffers from problems with clarity, relevance, grouping, and completeness.So we can distinguish four of the most common organization mistakes by communicators. No.1 Taking Too Long To Get To The Point In daily life, most people like to write warming-up paragraphs before getting to the point. But if the beginning of a business message was too wordy and not involved the topic, it just waste the audience’s valuable time. No.1 Taking Too Long To Get To The Point Solution: Make the subject and purpose clear. Shorten or delete warming-up paragraphs Identify the purpose of the message in the beginning No.2 Including Irrelevant Material A successful communication should be clear and concise, if including too much irrelevant material, the communication may be negatively affected. Solution: Include only information that is related to the subject and purpose. No.3 Getting ideas mixed up Sometimes, you have to make several points in your message. However, the ideas are always mixed up and located in the wrong places. If your message is too long or complex, you might lose your audience. No.3 Getting ideas mixed up Solution: Group the ideas and present them in a logical way. Make a list of items you want to express Start a new paragraph for each new topic No.4 Leaving Out Necessary information If the communication including much information , it is very common for communicators to leave out some necessary information. Solution: Include all the necessary information , and before the communication, the communicators ha