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Quarterly Digital
Intelligence Briefing:
2014 Digital Trends
in association with Adobe
Quarterly
Digital
Intelligence
Briefing: 2014
Digital Trends
in association with Adobe
Published January 2014 Econsultancy London Econsultancy New York
Wells Point 350 7th Avenue, Suite 307
79 Wells Street New York, NY 10001
London W1T 3QN United States
All rights reserved. No part of this publication may be United Kingdom
reproduced or transmitted in any form or by any means, Telephone:
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prior permission in writing from the publisher.
Copyright © E Ltd 2014 help@
Contents
1. Customer experience is the single most exciting
opportunity for 2014 5
2. In the world of B2B, content is king 8
3. A year of experimentation and agility 11
4. Consumer expectations outpace corporate
innovations 14
5. Evolving role for email as marketers seek to engage
with millennials 16
6. Technology brings efficiency and immediacy to
display advertising 18
7. Marketers fit for the future need to find the balance
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