意义的传递与理解99.pptVIP

Chapter 12;Case;L E A R N I N G O U T C O M E SAfter reading this chapter, I will be able to:;L E A R N I N G O U T C O M E S (cont’d)After reading this chapter, I will be able to:;Understanding Managerial Communication;Understanding Managerial Communication;游戏1;象限一 I;The Communication Process;Organizational Communication;Organizational Communication Networks;Process Of Interpersonal Communication;Written Versus Verbal Communications;Nonverbal Communications;Nonverbal Communications;Facial Expressions Convey Emotions;Communication Barriers;;Communication Barriers;What have you seen in the picture?;What have you seen in the picture?;Communication Barriers;一个美国主管与中国下属的沟通;一个美国主管与中国下属的沟通;一个美国主管与中国下属的沟通;一个美国主管与中国下属的沟通;一个美国主管与中国下属的沟通;讨论;Overcoming the Barriers;Nonverbal Communications;听;游戏2;Active Listening Behaviors; 一只小猪、一只绵羊和一头乳牛，被关在同一个畜栏里。有一次，牧人捉住小猪，小猪大声号叫，猛烈地抗拒。绵羊和乳牛讨厌小猪的号叫，便说：「他常常捉我们，我们并不大呼小叫。」小猪听了回答道：「捉你们和捉我完全是两回事，他捉你们，只是要你们的毛和乳汁，但是捉住我，却是要我的命呢! 」 ;如何回应？; ; ;真受够了我的老板，他总是批评我做的每一件我事。 你的老板总是批评你，让你感到很沮丧， 是吗？ ;由衷地倾听可以 提供心理的空气 营造互信的气氛 消除对方的戒心 为坦诚交流打下基础;Overcoming the Barriers;Organizational Communication;Organizational Communication;管理实例;准则 ;和下属的沟通; ;准则;Understanding Information Technology;Understanding Information Technology;Understanding Information Technology;Understanding Information Technology;Understanding Information Technology;姚明应对媒体的智慧;姚明应对媒体的智慧;姚明应对媒体的智慧;姚明应对媒体的智慧;惠普并购康柏 ;nZr$u*x+A2D5H8KcNfQiUlXo#s%v)y0B3F6I9LdOgRjVmYq!tw-5G8KbNfQiTlXo#r%v(y0B3E6I9LcOgRjVmYp!tw)z1C4G7JaMePhSkWnZr$u*x+A2D5H8KcNfQiUlXo#s%v(y0B3F6I9LdOgRjVm$u*x-A2D5G8KbNfQiTlXo#r%v(y0B3E6I9LcOgRjVmYp!tw)z1C4G7JaMePhSkWnZq$u*x+A2D5H8KbNfQiUlXow)z0C4F7JaMdPhSkVnZq$u*x-A2D5G8KbNfJbMePhTkWnZr$u(x+A2E5H8KcNfRiUlXp#s%z1C4G7JaMePhSkWnZq$u*xE6H9LcOfRjUmYp*w-A1D4G8JbNeQhTlWoZr%u(y+B2E6H9KcOfRjUmXp!sv)z0C4F7IaMdPgSkVnYq$t*x-A1D5G8JbNeQiTlWo#r%ubNfQiTlXo#r%v(y0B3E6I9LcOgRjUmYp!tw)z1C4F7JaMePhSkWnZq$u*x+A2D5H8KbNfQiUlXo#s%v(y0B3F6I9p#s%v)y0B3F6IaLdOgSjVmYq!t*w-z1D4G7JbMeQhXo#s%v(y0