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浅析政府部门的法定监督 Reflections on Statutory oversighting of Government agencies 约翰?泰勒，维多利亚州副监察专员 John R Taylor Deputy Ombudsman, Victoria * 背景 Background 40多年来，维多利亚监察专署一直专注于受理对政府部门的投诉事宜。在此期间，本署共受理了20多万件投诉；开展11万次调查和质询工作；并向维多利亚议会递交了100多份报告。 The Victorian Ombudsman has been dealing with complaints about government agencies for 40 years. During that time we have dealt with over 200,000 complaints; conducted 110,000 investigations and enquiries; and provided over 100 reports to the Victorian Parliament. 政府的要求 Requests from government 公众也已认识到，监察专署的独立履职对改进维多利亚公共行政所发挥的作用。 There has also been acknowl