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Aligning IT With Business Strategy David Caruso VP Research Fellow AMR Research Inc. The Good News: IT Has A Seat in the Boardroom Now… The Bad News: Major IT implementations targeting traditional cost savings haven’t achieved expectations Changing business models push the action beyond the ERP footprint The new focus: Strategic applications - Global processes – 2nd order benefits Technology Investment Gets Competitive The visible reasons: Entering new markets channels Dealing with a network supply chain model Cost reduction in mainstream activities… The power play: Industry leaders are fo