英文书籍介绍.pptxVIP

book 《A Complaint Free World》 (不抱怨的世界) WILL Bowen Will Bowen is the World Authority on Complaining, a multiple International Bestselling author, an award-winning trainer and speaker and the founder of A Complaint Free World. His books have sold more than three million copies worldwide and every year Will leads dozens of powerful and life-changing training events for businesses and organizations around the world. The Author : Will Bowen 《A Complaint Free World》 Ask yourself: 1 : What is complaint ? 2 : Why do you complain ?