物流专业英语（第3版） 教学课件 作者 齐利梅资源 配套阅读材料 04《物流专业英语》pptunit4howsupplychainswork第三版新编.pptVIP

《物流专业英语教程》 Unit 4 How supply chains work 供应链的工作原理 2. Reading materials 阅读材料 Service level agreement服务水平协议 The proper functioning of the whole supply chain is so important that the required performance levels to be provided by various parts of it are often the subject of a service level agreement. The service level agreement sets out the level of service to be provided, the performance criteria to be used to measure the service level and, usually, the penalties to be applied in the case that these criteria are not met. 整个供应链的适当运行是非常重要的，由其各个部分所提供的必需的运作水平经常成为服务水平协议的主题。服务水平协议规定了必须提供的服务，规定了