2019年替代性法律服务提供商：快速增长、应用扩张与新增机遇（英文版）研究报告.pdfVIP

LEGAL EXECUTIVE INSTITUTE Center on Ethics and the Legal Profession ALTERNATIVE LEGAL SERVICE PROVIDERS 2019 Fast Growth, Expanding Use and Increasing Opportunity ALTERNATIVE LEGAL SERVICE PROVIDERS EXECUTIVE SUMMARY Two years ago, the alternative legal service provider (ALSP) sector was still nascent and poorly defined. Today, as corporations and law firms increasingly engage ALSPs, the modern legal industry recognizes this market as better defined, quickly growing, and broadly adopted. ALSPs perform many of the tasks traditionally done by law firms, with the top five tasks identified in our survey as: • Litigation and Investigation Support; • Legal Research; • Document Review; • eDiscovery; and • Regulatory Risk and Compliance. However, ALSPs are leveraging different business models, and they come in different shapes and sizes. They range from small startups to massive disrupters, such as the Big Four accounting firms. Where law firms lead with specialized expertise and highly trained legal judgment, ALSPs may employ contract lawyers for specific time-bound needs, implement rigorous process and project management across massive volumes of work, or deeply integrate technology to gain efficiency. While many ALSPs are not law firms, some law firms recognize the potential of new business models to transform the industry and have established their own in-house ALSPs. Technology adoption marks another important attribute of ALSPs, and it is often emphasized more strongly in ALSPs than at traditional law firms. Technology-enabled services allow ALSPs to provide higher value and take on different and more complex tasks. Some ALSPs may rely on third-party technology, but others are developing proprietary systems in search of sustainable competitive advantage