三章管理环境社会责任和管理道德讲解学习.pptVIP

第三章 管理环境、社会责任和管理道德;第一节 管理与环境;管理的外部环境;第二节 社会责任与管理的道德;社会责任的两种相反的观点;What is social responsibility?;We believe our first responsibility is to the doctors, nurses and patients,to mothers and fathers and all others who use our products and services.In meeting their needs everything we do must be of high quality.We must constantly strive to reduce our costsin order to maintain reasonable prices.Customers orders must be serviced promptly and accurately.Our suppliers and distributors must have an opportunityto make a fair profit. ;We are responsible to our employees,the men and women who work with us throughout the world.Everyone must be considered as an individual.We must respect their dignity and recognize their merit.They must have a sense of security in their jobs.Compensation must be fair and adequate,and working conditions clean, orderly and safe.We must be mindful of ways to help our employees fulfilltheir family responsibilities.Employees must feel free to make suggestions and complaints.There must be equal opportunity for employment, developmentand advancement for those qualified.We must provide competent management,and their actions must be just and ethical. .;We are responsible to the communities in which we live and workand to the world community as well.We must be good citizens – support good works and charitiesand bear our fair share of taxes.We must encourage civic improvements and better health and education.We must maintain in good orderthe property we are privileged to use,protecting the environment and natural resources. Our final responsibility is to our stockholders.Business must make a sound profit.We must experiment with new ideas.Research must be carried on, innovative programs developedand mistakes paid for.New equipment must be purchased, new facilities providedand new products launched.Reserves must be created to provide for adverse times.When we operate according to these principles,the stockholders should