大规模网络设备替换投诉处理技巧.docVIP

第 PAGE 1 页 大规模网络设备替换投诉处理技巧 摘 要 本文以贵港乡镇U900部署大规模网络设备替换期间集中产生的网络投诉为背景，对产生投诉的网络问题原因进行分类，并相应提出投诉处理办法。从大规模网络设备替换背景、网络问题类型、分析及处理技巧等方面进行归纳、举例分析。 关键词： U900部署 大规模网络设备替换 投诉处理 ABSTRACT Based on your port town of mass concentration produced during the period of network equipment to replace U900 network complaints as the background, to cause to complain about the network are classified, and the corresponding complaint handling measures are put forward. From large-scale network equipment to replace the background, the types of network problems, analysis and processing