HND人力资源管理outcome2.pdfVIP

Individual Report F84T34 Managing People and Organisations Outcome 2 NAME: SCN: CLASS: Contents Introduction 3 Section1: Content and Process Theory within Application3 Section 2: Methods improving job performance 4 Section 3a: Importance of Teamwork5 Section 3b: Three factors affecting team cohesiveness and performance..5 Conclusion 6 Reference 6 2 Introduction Three points in this report. Using the Maslow ’s theory analysis the Shangri-la hotel in the case. The benefits of expectancy theory. Combining with case write five ways to improve performance. The content of the final includes Belbin-team roles and contribution and three factors influencing of team cohesion. The following is the main content of the paper. Section1: Content and Process Theory within Application Maslow’stheory: Maslow’stheory is put forward by Maslow in the mid-1950s. Maslow describes the human needs into the same pyramid from low to high level be divided into five kinds. The Shangri- La Hotel ’s kitchen staff are analyzes and bases on an analysis of Maslow ’s theory. Basic and physiologicalneeds: The kitchen staff have physiological needs. So the Shangri-La Hotel mast offers kitchen staff food and shelter. The Shangri-La Hotel promises kitchen staff the satisfaction of physiological needs. Kitchen staff will definitely work hard. Safety and security needs: The kitchen staff have safety and security needs. The Shangri-La Hotel must provide insurance for kitchen staff personal safety. Shangri-La links with insurance companies and insurance companies pr