演讲沟通的技巧.ppt

Part 4 Making Presentations 演讲  Purposes for making presentations To demonstrate: a service, product, system To create: an image, strategy To entertain: colleagues, outside people To sell: a concept, product, idea To represent: a group, company, department To promote: an attitude, a way of working To suggest: a solution, a new concept  演讲是一个双向沟通过程 问题 (声音、身体姿态、手势等) 回答 听众 (声音、身体娶态、手势等)演讲者 图4.1演讲过程  消息 (声音、态、手势等) 反赁 演讲者 (身体壑态、兴题、 听众 眼神、注意力等) 图42演讲后的问题  方法 知识 演讲 过程 执行 反 1[对比] 预期的结果 图4.3演讲反馈